Organization & Management Scientific Quarterly, Issue No. 3 (15), 2011

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Table of contents:

  1. Bartłomiej TWAROWSKI – Methods to reduce the competence gap – characteristics, classification and use
  2. Urszula SKURZYŃSKA-SIKORA – Improving the competences of the organization in cooperation with a professional adviser
  3. Bartłomiej ZINCZUK – Characteristics of organizational and social determinants and dependencies affecting the effectiveness of customer relationship management in the enterprise
  4. Agnieszka SITKO-LUTEK, Elżbieta PAWŁOWSKA – Management of competences of public health care institutions by improving social capital
  5. Marta CHOLEWA-WIKTOR – Benchmarking as a method of improving the competences of organizations in public hospitals
  6. Aneta KARASEK – A creative class and creative competences
  7. Mirosław ŁOBODA – Competences of women undertaking business activity
  8. Katarzyna SEKŚCIŃSKA – Coping with stress as an element of competence in the manager’s work
  9. Agata STACHOWICZ-STANUSCH, Anna PTAK – PRME and Oath Project – towards socially responsible leadership
  10. Adam SKRZYPEK – Kaizen culture and its impact on improving management